Privacy policy

On this page, INCRO, S.A. (hereinafter “INCRO”) wishes to inform all the users of this WEBSITE (the “Users” and the “Website”) of its Privacy Policy, specially, the updated measures relating the new legislation of Personal Data Protection.

Furthermore, this Privacy Policy shall apply to anybody whose personal data is collected by INCRO for its processing in the scope of INCRO’s business, and shall also be referred to as “Users”.

INCRO reserves the right to periodically update this Data Protection Policy to adapt it to new legislation, jurisprudence or decisions of the Spanish Data Protection Agency as and when they occur. Therefore, INCRO encourages Users to periodically consult both this Privacy Policy and the General Contracting Conditions – Legal Notice.

1. Processing of Personal Data

In some pages of the Website, or by different forms sent by email or by other means, even traditional means, personal data are requested from Users, such as their full name, email address, home address, telephone number, etc. (the “Personal Data”) in order to be able to provide certain services and to be able to deal with their questions and doubts that are handled through the Website or any other means of communication in the best way possible.

In compliance with the current Personal Data legislation, INCRO wishes to inform Users of the following items:

Processing of Personal Data

The Personal Data collected via the Website or by other different means, will be incorporated into the corresponding files owned by INCRO in order to process requests and queries made by the Users, as well as to expand upon and improve the services and contents which Users access via the Website or any other medium.

By filling in and sending the different forms via the Website or through any other means, you accept and consent expressly to your personal data being processed on the basis of this Privacy Policy.

Purposes of processing

INCRO collects and uses your Personal Data to manage the services you have requested and deal with requests for information or any queries made by the User through any of the contact forms made available on the company’s Website. The specific purpose of each processing shall be clearly specified in the relevant forms.

The Personal Data collected by INCRO may additionally be used to send, by traditional or electronic means, updates and/or technical or commercial information about the services or contents offered by INCRO through the Website or through other means, currently or in the future. For this purpose, the Personal Data collection forms will include a clearly marked checkbox that will allow the User to opt out of receiving future technical or sales mailings from INCRO or any company of the INCRO Group, understanding their non-completion as express authorization of the User.

If required, INCRO may share access to data with certain suppliers providing some sort of service, such as computer maintenance, e-mail or postal delivery, customer service, legal advice or distribution and delivery arrangements. All these suppliers are expressly forbidden from using any personal information for purposes other than those to provide the services contracted by INCRO, and are required to keep information confidential, and shall adopt all security measures necessary to protect such confidentiality.

Transfer of Personal Data

INCRO states that no Personal Data that has been provided to INCRO through the Website or through other means / forms is passed on to any third party, unless it receives authorization from the Users or if the form used to collect Personal Data states otherwise. The personal data collected will not be transferred or sent to third parties, except to companies of the same group, except in cases necessary for the development, control and fulfilment of the purpose(s) expressed, in the cases provided for by Law, and in the specific cases of which the User is expressly informed.

Keeping of Personal Data

The personal data you provide will be kept as long as there is a mutual interest and you do not request their deletion or object to their processing. In any event, we will retain your data to comply with relevant legal obligations.

Rights of Users

As the holder of the personal data, you can exercise the following rights:

  • The right to withdraw consent to the processing of your personal data at any time;
  • The right to access information we hold about you;
  • The right to rectify your data, if inaccurate or incomplete;
  • The right to delete, where, among other reasons, your data is no longer needed for the purposes for which they were collected;
  • The right to object to the processing of your data even for commercial purposes;
  • The right to restrict processing where, among other reasons, rectification or objection to processing is requested;
  • The right to portability of data provided to us in a structured, commonly used and machine-readable format;
  • The right to lodge a complaint with the Spanish Data Protection Agency if you believe that the processing does not comply with current regulations.

In particular, we inform you that you can object to receive marketing messages using the email address indicated below “General Information”, with the subject ‘Unsubscribe from Marketing Messages’.

2. Security measures

In its processing of Personal Data, INCRO provides the security levels necessary to ensure the confidentiality of this Personal Data. However, the User must be aware that Internet security levels are not entirely reliable due to the inherent characteristics of the network.

3. Use of Cookies

INCRO may occasionally use cookies when a User browses the INCRO Website. By means of these cookies, it is possible that the INCRO Website may recognize Users after they have visited the Website for the first time, without having to configure certain viewing or technical options each time they visit it. Cookies are only associated with an anonymous User and their computer, and do not provide the name and surname of the User.

The cookies used cannot read data from their hard drive or read cookies created by other providers or websites.

The User has the possibility to configure their browser to receive a warning on screen concerning the receipt of cookies and to prevent the installation of cookies on their hard drive. Please consult the instructions and manuals of your browser for more information on this matter.

4. IP addresses

The browsing process of Users on the Website, as on any other website may eventually provide the INCRO Website with the IP address that has been assigned by its Internet access provider in that session. INCRO does not keep the IP address from one connection to another, nor does it associate nor is it technically possible to associate said electronic identity with any specific User.

5. Links to other websites or portals

This Website contains links to other websites or portals. INCRO is not responsible for the privacy/Personal Data Protection practices or the content of such websites. If you have any questions about the privacy of such websites, visit them directly and check their legal notices and privacy policies.

6. General Information

This Website is owned by and belongs to INCRO, S.A., with registered address at Serrano 27, 2nd fl-I. 28001, Madrid (Spain), duly registered in the Commercial Registry of Madrid Volume 3885, Book 3125, sheet 58, page 29680, inscription 1, with Tax Identification Number A-28403830.

If you have any questions or queries, please do not hesitate to contact us by ordinary mail at the address indicated in the previous section, Legal Department or by email to

Latest version of this Privacy Policy:

© Copyright 2020 INCRO S.A. Total or partial reproduction prohibited. All rights reserved.